All Systems Operational

Login Operational
Real-Time Workflow ? Operational
Data transmission Operational
Autonomous Procurement Operational
Transport Assignment ? Operational
Analytics ? Operational
Network Insights Operational
Carbon Visibility Operational
Time Slot Management Operational
Freight Procurement ? Operational
Dock Scheduling & Yard Management ? Operational
Transport Operations Operational
SMS Notification Service ? Operational
Freight Audit Operational
Visibility ? Operational
Support Services ? Operational
Ocean Freight Visibility Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance Window for Transporeon platform, no downtime (2025-11-29, Saturday evening) Nov 29, 2025 16:00-22:00 CET

To ensure the ongoing stability of the Transporeon platform, we will be conducting maintenance to update our network configurations on Saturday evening, November 29, 2025. The maintenance is scheduled to begin at 16:00 CET and is expected to last approximately 6 hours.

During this period, the Transporeon platform will remain fully available and operational.
Our teams will be in full readiness during this maintenance.

We do not anticipate any impact on data integrity.

If you have additional questions, you can reach out to us via https://support.transporeon.com/.
Posted on Nov 27, 2025 - 10:38 CET
Nov 27, 2025
Limited availability of Support Services (Thu 2025-11-27)
Resolved - A period of stable operation has now been observed, and this incident is being resolved as of 10:55 AM CET on the 27th of November 2025 (the same day).

We appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via https://support.transporeon.com.
We'll be glad to assist you.
Nov 27, 11:04 CET
Investigating - Some customers may experience issues with Transporeon support services starting from approximately 10:40AM CET on the 27th of November 2025, resulting in their inability to submit requests and thereby limiting our support capabilities.

We reassure you of our commitment to resolving this as soon as possible.
You can continue working on the Transporeon platform without interruptions, as usual.

We apologize for the inconvenience.
Nov 27, 10:46 CET
Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025
Limited availability of Transporeon solutions (Mon 2025-11-24)
Resolved - A period of stable operation has been observed, and this incident is now resolved.
We appreciate your understanding during this time.

Should you need additional information or support, please reach out to us via https://support.transporeon.com
We'll be glad to assist you.
Nov 24, 13:45 CET
Monitoring - The issue affecting Transporeon platform has been resolved, and a period of stability has been observed as of 1:20 PM CET on November 24, 2025 (the same day).

All systems should now be operating normally, but we will continue with further monitoring.
We appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via https://support.transporeon.com.
Nov 24, 13:26 CET
Identified - The issue causing the limited availability of Transporeon solutions on November 24, 2025, has been identified.
Engineers are now working on applying a fix with the highest priority.

We expect that the issue will be resolved shortly.
Nov 24, 13:20 CET
Investigating - Some customers might have been facing issues with the availability of Transporeon solutions starting from approximately 1:00 PM CET on November 24th, 2025.

We are aware of the issue and are currently investigating it with the highest priority. We aim at providing you a next update on the event in a short while.

If you need assistance or have additional questions, please proceed to request support as per the usual process via https://support.transporeon.com

We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.
Nov 24, 13:09 CET
Nov 23, 2025
Maintenance Window for Transporeon platform/database (2025-11-23, Sunday evening)
Completed - The scheduled maintenance has been completed.
Nov 23, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 18:00 CET
Scheduled - To maintain the ongoing stability of the Transporeon platform, we will be performing maintenance on the database on Sunday evening, November 23, 2025. The maintenance is scheduled to begin at 18:00 CET and is expected to last approximately 4 hours.

During this maintenance, users may experience brief slowdowns or retries across modules: TSM booking and scheduling might pause, exchange/integrations may deliver files and webhooks slightly later, analytics refreshes can lag slightly, driver messages may be delayed, and any admin changes might need a second attempt before everything catches up. These disruptions may occur multiple times, lasting a few minutes each time, and may require users to log in again if an error message appears.

We kindly ask for your patience during this maintenance window. Once the work is complete, you will be able to resume using the Transporeon Platform as usual.

We do not anticipate any impact on data integrity.

If you have additional questions, you can reach out to us via https://support.transporeon.com/.
We apologize for any inconvenience this may cause.
Nov 20, 15:02 CET
Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025
Data transmission delays for some customers using the Transport Operations module (Wed 2025-11-19)
Resolved - A period of stable operation has now been observed, and this incident is being resolved.

We appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via https://support.transporeon.com. We'll be glad to assist you.
Nov 19, 15:29 CET
Monitoring - The issue affecting the Transport Operations module has been resolved, and a period of stability has been observed as of 13:50 CET on 19th of November 2025 (same day).

All systems should now be operating normally, but we will proceed with further monitoring.

We appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via www.support.transporeon.com.
Nov 19, 14:24 CET
Investigating - Some customers using the Transport Operations module may be experiencing data transmission delays starting from approximately 10:00 CET on Wednesday, November 19th, 2025.

We are aware of the issue, and our engineers are actively working to resolve it as quickly as possible.

Other Transporeon modules remain fully operational, and you can continue working on them as usual.

Should you need additional information or support, please reach out to us via support.transporeon.com.
We will be glad to assist you.
Nov 19, 11:30 CET
Limited availability of Transporeon solutions (Tue 2025-11-18)
Resolved - A period of stable operation has been observed, and this incident is now resolved.

We appreciate your understanding during this incident.

Should you need additional information or support, please reach out to us via https://support.transporeon.com/. We'll be glad to assist you.
Nov 19, 08:34 CET
Update - Please be informed that as of 2:45 PM CET on November 18th, 2025, we have implemented a workaround that should allow you to conduct operations on the Transporeon Platform as usual. However, we will keep the incident in the status "Monitoring" and will provide an update tomorrow.

We appreciate your patience and understanding during this incident.

Should you have any questions or require assistance, our support team is available during regular support hours at www.support.transporeon.com.
Nov 18, 17:08 CET
Monitoring - The issue affecting the Transporeon platform (related to a third-party provider) has been addressed as we implemented a workaround bypassing the affected provider, and a period of stability has been observed as of approximately 2:45 PM CET on November 18th, 2025 (the same day).

We will continue with further monitoring, and we appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via www.support.transporeon.com.
Nov 18, 15:38 CET
Identified - Some customers might have been facing issues with the availability of Transporeon solutions or experiencing data transmission delays starting from approximately 12:45 PM CET on November 18th, 2025.

This issue has been identified as concerning a third-party provider, and our operations teams are working diligently to prepare a workaround and mitigate possible impacts on your business.

We apologize for the inconvenience.

Should you need additional information or support, please reach out to us via https://support.transporeon.com/.
We'll be glad to assist you.
Nov 18, 13:53 CET
Nov 18, 2025
Nov 17, 2025

No incidents reported.

Nov 16, 2025
Maintenance Window for Transporeon platform (2025-11-16, Sunday evening)
Completed - The scheduled maintenance has been completed.
Nov 16, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 18:00 CET
Scheduled - To ensure the ongoing stability of the Transporeon platform, we will be performing maintenance on Sunday evening, November 16th, 2025. The maintenance is scheduled to begin at 18:00 CET and is expected to last approximately four hours. During this time, for a very limited duration, the application responsible for login may experience brief disruptions, page loads may be affected, dashboards and report timeouts may occur, as well as short hiccups in booking flows and interruptions of the support services may appear.

We kindly ask for your patience during this maintenance window. Once the work is complete, you will be able to resume using the Transporeon platform as usual.

We do not anticipate any impact on data integrity.

Should you have any questions or require assistance, our support team is available during regular support hours at www.support.transporeon.com.
Nov 14, 16:22 CET
Nov 15, 2025
Maintenance Window for Transporeon platform (2025-11-15, Saturday evening)
Completed - The scheduled maintenance has been completed.
Nov 15, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 16:00 CET
Scheduled - To ensure the ongoing stability of the Transporeon platform, we will be performing maintenance on Saturday evening, November 15th, 2025. The maintenance is scheduled to begin at 16:00 CET and is expected to last approximately six hours. During this time, we will be working on the Transporeon platform storage to improve configuration management and performance.

This maintenance is designed in a way that should have no impact on the platform's performance, so you can continue working on the Transporeon platform as always.

Should you have any questions or require assistance, our support team is available during regular support hours at www.support.transporeon.com.

Thank you for your cooperation.
Nov 14, 15:41 CET
Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

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