Resolved -
Some customers may have experienced a brief disruption in availability while using the Transporeon Platform at approximately 13:30 CEST for no longer than 5 minutes on April 28th, 2026.
The platform is now fully operational, and you can continue working as usual. We will continue to actively monitor the platform’s status.
If you require assistance or have additional questions, please contact support through the usual process at https://support.transporeon.com.
We sincerely apologize for any inconvenience this may have caused and assure you of our commitment to resolving the issue promptly and effectively.
May 28, 13:39 CEST
Resolved -
The incident affecting the Autonomous Procurement module was resolved as of 10:20 CEST on May 28th, 2026. We appreciate your patience and understanding during this incident.
Identified -
Some customers may have experienced degraded performance of the Autonomous Procurement module starting at approximately 9:00 AM CEST on Thursday, May 28th, 2026.
Our team is actively working with the highest priority to resolve this incident.
We sincerely apologize for any inconvenience this may cause and appreciate your patience. If you have additional questions, please reach out to us at https://support.transporeon.com.
May 28, 10:12 CEST
Completed -
The scheduled maintenance has been completed.
May 20, 21:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 18:00 CEST
Scheduled -
We will be conducting maintenance on our Help Center support system on Wednesday, May 20th, 2026, at 6:00 PM CEST.
You can continue working on Transporeon Platform without interruptions during this time.
Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.