All Systems Operational

Login Operational
Real Time Workflow Operational
Data transmission Operational
Autonomous Procurement Operational
Transport Assignment Operational
Analytics Operational
Network Insights Operational
Carbon Visibility Operational
Time Slot Management Operational
Freight Procurement Operational
Dock Scheduling & Yard Management Operational
Transport Operations Operational
SMS Notification Service Operational
Freight Audit Operational
Visibility Operational
Support Services Operational
Ocean Freight Visibility Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Disaster recovery test, no downtime (2026-01-25, Sunday) Jan 25, 2026 18:00-22:00 CET

To ensure the ongoing stability of the Transporeon platform and maintain our business continuity, we will conduct a disaster recovery test on Sunday evening, January 25th, 2026. The test will start at 18:00 CET and is expected to last about 4 hours.

During this period, the Transporeon platform will remain fully available and operational. Our teams will be in full readiness during the disaster recovery test.

We do not anticipate any impact on data integrity.

If you have any questions, please contact us at https://support.transporeon.com, we'll be glad to assist you.
Posted on Jan 13, 2026 - 10:27 CET
Jan 18, 2026

No incidents reported today.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Limited availability of Rate Management module for some customers (Fri 2026-01-16)
Resolved - Some customers may have experienced issues with the Rate Management module of the Transporeon platform between 10:07 AM and 10:28 AM CET on Friday, January 16, 2026.

The root cause has been identified and resolved. While all systems are now operating normally, we will continue to monitor the situation closely.

We appreciate your patience and understanding. Should you have any questions or require assistance, please reach out to us at www.support.transporeon.com.
Jan 16, 10:30 CET
Jan 15, 2026
Maintenance Window Support Services (2026-01-15, Thursday morning)
Completed - The scheduled maintenance has been completed.
Jan 15, 07:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 06:00 CET
Scheduled - Following the latest updates from Atlassian, we will be conducting maintenance on our Help Center Support system on Thursday, January 15th, 2026, at 6AM CET.

You can continue working on Transporeon Platform without interruptions during this time.

Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.

In the meantime, you can reach us via phone.

We apologize for the inconvenience.
Jan 14, 15:18 CET
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026
Limited availability of the Italian phone support services (Thu 2026-01-08)
Resolved - Please be advised that Transporeon support services are now fully operational again.

You can reach out to us via all available channels: at https://support.transporeon.com and via phone.

We apologize for any inconvenience this incident may have caused!
Jan 12, 13:07 CET
Identified - Some customers might face issues calling us using the Italian phone support service starting from Thursday, January 8, 2026, at approximately 4 PM CET. We are aware of the issue and are working on its resolution.

You can continue working on the Transporeon Platform without interruptions during this time

If you encounter issues contacting us via phone, please reach out to us at https://support.transporeon.com, and we will respond within the next available support time.

We sincerely apologize for the inconvenience.
Jan 9, 16:54 CET
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Data transmission disruption for some customers (Fri 2026-01-09)
Resolved - A period of stable operation has been observed, and delayed data has been reprocessed. The incident is resolved.

We appreciate your understanding during this time.

Should you need additional information or support, please reach out to us via https://support.transporeon.com
We'll be glad to assist you.
Jan 9, 12:18 CET
Monitoring - Some customers might have experienced data transmission disruptions starting on Thursday, January 8th, 2026, at approximately 8:30 PM CET.

This issue has been identified as concerning a third-party provider. After identification, the fix was applied, and a period of stability has been observed starting from 10 PM CET on the same day.

You can work on the Transporeon Platform as always, and please allow us some time for data reprocessing and post-incident cleanup activities.

We appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via https://support.transporeon.com/.
We'll be glad to assist you.
Jan 9, 08:58 CET
Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage