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Scheduled Maintenance
Maintenance Window Support Services (2026-08-27, Thursday early morning) Aug 27, 2026 06:00-07:00 CEST
We will be conducting maintenance on our Help Center Support system on Wednesday, August 27th, 2026, starting at 6:00 AM CEST.
You can continue working on the Transporeon Platform without interruption during this time.
Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.
In the meantime, you can reach us via phone.
We apologize for the inconvenience.
We'd love to know how we did with our communications during this announcement. Please take up to 2 minutes to share your feedback through this short form https://forms.gle/VhuhFXDrSARXHMZHA. Your input helps us continuously improve!
Thank you for your cooperation.
Posted on Aug 21, 2026 - 13:10 CEST
You can continue working on the Transporeon Platform without interruption during this time.
Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.
In the meantime, you can reach us via phone.
We apologize for the inconvenience.
We'd love to know how we did with our communications during this announcement. Please take up to 2 minutes to share your feedback through this short form https://forms.gle/VhuhFXDrSARXHMZHA. Your input helps us continuously improve!
Thank you for your cooperation.
Posted on Aug 21, 2026 - 13:10 CEST
Renewal of Certificate for the Transporeon live environment (2026-09-15, Tuesday) Sep 15, 2026 08:00-09:00 CEST
Dear Customers and Partners,
Please be informed that the Transporeon certificate for *.transporeon.com (live environment) will be renewed at 8 AM CEST on Tuesday, September 15, 2026. The process typically takes no longer than 1 hour. The certificate change is required to maintain security and compliance standards, as mandated by the certificate's validity period.
Please note that, in line with an updated global security standard https://www.digicert.com/blog/tls-certificate-lifetimes-will-officially-reduce-to-47-days, the certificate validity period has been shortened. While we are making every effort to automate the certificate change process for the future, for now we require your cooperation, as per usual.
Customers and providers with an established data connection for data transfer should verify if the live certificate is in use and ensure that the responsible IT personnel are available on the change date (September 15th) to support the update. Data transfer in the live environment may stop if the certificate is in use and not renewed.
Users who access our platform directly via a browser do not need to take any action, as your browser will automatically renew the certificate on your next visit after the change.
The new certificate will be shared in an update to this announcement before the scheduled change.
If you have any questions or concerns, please do not hesitate to reach out to us via https://support.transporeon.com for any assistance.
We'd love to know how we did with our communications during this announcement. Please take up to 2 minutes to share your feedback through this short form https://forms.gle/VhuhFXDrSARXHMZHA. Your input helps us continuously improve!
Thank you for your cooperation.
Posted on Aug 18, 2026 - 09:57 CEST
Please be informed that the Transporeon certificate for *.transporeon.com (live environment) will be renewed at 8 AM CEST on Tuesday, September 15, 2026. The process typically takes no longer than 1 hour. The certificate change is required to maintain security and compliance standards, as mandated by the certificate's validity period.
Please note that, in line with an updated global security standard https://www.digicert.com/blog/tls-certificate-lifetimes-will-officially-reduce-to-47-days, the certificate validity period has been shortened. While we are making every effort to automate the certificate change process for the future, for now we require your cooperation, as per usual.
Customers and providers with an established data connection for data transfer should verify if the live certificate is in use and ensure that the responsible IT personnel are available on the change date (September 15th) to support the update. Data transfer in the live environment may stop if the certificate is in use and not renewed.
Users who access our platform directly via a browser do not need to take any action, as your browser will automatically renew the certificate on your next visit after the change.
The new certificate will be shared in an update to this announcement before the scheduled change.
If you have any questions or concerns, please do not hesitate to reach out to us via https://support.transporeon.com for any assistance.
We'd love to know how we did with our communications during this announcement. Please take up to 2 minutes to share your feedback through this short form https://forms.gle/VhuhFXDrSARXHMZHA. Your input helps us continuously improve!
Thank you for your cooperation.
Posted on Aug 18, 2026 - 09:57 CEST