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Scheduled Maintenance
Maintenance Window Support Services (2026-11-14, Saturday) Nov 14, 2026 09:00-13:00 CET
We will be conducting maintenance on our Help Center Support system on Saturday, November 14th, 2026, starting at 9:00 AM CET.
You can continue working on the Transporeon Platform without interruption during this time.
Please note that there may be a period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.
We apologize for the inconvenience.
Thank you for your cooperation.
Posted on Nov 03, 2026 - 09:19 CET
You can continue working on the Transporeon Platform without interruption during this time.
Please note that there may be a period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.
We apologize for the inconvenience.
Thank you for your cooperation.
Posted on Nov 03, 2026 - 09:19 CET
Disaster recovery test, no downtime (2026-11-15, Sunday) Nov 15, 2026 18:00-22:00 CET
To ensure the ongoing stability of the Transporeon platform and maintain our business continuity, we will conduct a disaster recovery test on Sunday evening, November 15th, 2026. The test will start at 18:00 CET and is expected to last about 4 hours.
During this period, the Transporeon platform will remain fully available, and you can continue working on it as usual. Our teams will be in full readiness during the disaster recovery test.
We do not anticipate any impact on data integrity.
If you have any questions, please contact us at http://support.transporeon.com, we will be glad to assist.
Posted on Nov 11, 2026 - 14:24 CET
During this period, the Transporeon platform will remain fully available, and you can continue working on it as usual. Our teams will be in full readiness during the disaster recovery test.
We do not anticipate any impact on data integrity.
If you have any questions, please contact us at http://support.transporeon.com, we will be glad to assist.
Posted on Nov 11, 2026 - 14:24 CET
Action Needed: Planned SSO Certificate Update (2026-12-26, Saturday) Dec 26, 2026 00:00 - Dec 27, 2026 00:00 CET
Update -
We will be undergoing scheduled maintenance during this time.
Dec 26, 2026 - 00:00 CET
Dec 26, 2026 - 00:00 CET
Scheduled -
Important Notice: This update applies only to our customers using Single Sign-On (SSO) to log in to Transporeon. This includes both Legacy TP SSO and SAML SSO users.
If you do not use SSO to log in to Transporeon, you can skip this announcement.
The security certificate that powers Transporeon SSO logins will expire on Saturday, 26 December 2026, and be replaced by a new certificate valid until 2035. As the 26 December expiration falls during a holiday season, and on a Saturday, it is critical this update is planned well in advance to avoid any last-minute login disruptions for your users.
Please ask your IT team or identity provider manager to complete the 3 steps below as soon as possible. It should take just 5 minutes to complete the change.
1. Declare Readiness by 16 November 2026: As we cannot see your identity provider settings, you must confirm your update plan. Please raise a support request via https://support.transporeon.com by 16 November 2026 to signal your readiness.
2. Refresh Transporeon Metadata: Update your identity provider to trust the new certificate, alongside the current one. You must keep both certificates active during this transition.
Important: Do not remove the old certificate until after 26 December 2026!
3. Update Systems: Update your test system (if used) by 20 November 2026, and your live production system by 8 December 2026.
For the complete required response template, exact metadata addresses, and detailed IT instructions, please refer to the specific email template for your SSO type:
* Action required by 8 December: update your Transporeon SSO configuration
* Action required by 8 December: update your SAML SSO configuration
If your IT team encounters errors (such as setups that only accept one certificate at a time) or has any questions, please reach out via https://support.transporeon.com so we can help you find the right solution before the deadline.
Nov 12, 2026 - 17:01 CET
If you do not use SSO to log in to Transporeon, you can skip this announcement.
The security certificate that powers Transporeon SSO logins will expire on Saturday, 26 December 2026, and be replaced by a new certificate valid until 2035. As the 26 December expiration falls during a holiday season, and on a Saturday, it is critical this update is planned well in advance to avoid any last-minute login disruptions for your users.
Please ask your IT team or identity provider manager to complete the 3 steps below as soon as possible. It should take just 5 minutes to complete the change.
1. Declare Readiness by 16 November 2026: As we cannot see your identity provider settings, you must confirm your update plan. Please raise a support request via https://support.transporeon.com by 16 November 2026 to signal your readiness.
2. Refresh Transporeon Metadata: Update your identity provider to trust the new certificate, alongside the current one. You must keep both certificates active during this transition.
Important: Do not remove the old certificate until after 26 December 2026!
3. Update Systems: Update your test system (if used) by 20 November 2026, and your live production system by 8 December 2026.
For the complete required response template, exact metadata addresses, and detailed IT instructions, please refer to the specific email template for your SSO type:
* Action required by 8 December: update your Transporeon SSO configuration
* Action required by 8 December: update your SAML SSO configuration
If your IT team encounters errors (such as setups that only accept one certificate at a time) or has any questions, please reach out via https://support.transporeon.com so we can help you find the right solution before the deadline.
Nov 12, 2026 - 17:01 CET