All Systems Operational

Login Operational
Real Time Workflow Operational
Data transmission Operational
Autonomous Procurement Operational
Transport Assignment Operational
Analytics Operational
Network Insights Operational
Time Slot Management Operational
Freight Procurement Operational
Dock Scheduling & Yard Management Operational
Transport Operations Operational
SMS Notification Service Operational
Freight Audit Operational
Visibility Operational
Support Services Operational
Ocean Freight Visibility Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance Window for Transporeon platform (2026-08-09, Sunday evening) Aug 9, 2026 18:00-22:00 CEST

To ensure the ongoing stability of the Transporeon platform, we will be performing maintenance on Sunday evening, August 9th, 2026. The maintenance is set to begin at 18:00 CEST and is expected to last approximately four hours.

During this scheduled window, for a very limited duration, data transmission may be delayed, and the Transporeon platform may be briefly and temporarily unavailable.

We kindly ask for your patience during this maintenance window. Once the work is complete, you will be able to resume using the Transporeon platform as usual. We do not anticipate any impact on data integrity.

Should you have any questions or require assistance, our support team is available during regular support hours at https://support.transporeon.com.
Posted on Aug 04, 2026 - 16:45 CEST

Aug 7, 2026

Limited Availability of Transporeon Support Services (2026-08-07)
Resolved - The incident affecting the availability of Transporeon Support Systems has been resolved, and you can submit your support requests as usual.

Throughout the incident, the Transporeon platform was fully unaffected.

We apologize for any inconvenience this may have caused.
We remain available to support you at https://support.transporeon.com.
Aug 7, 10:02 CEST
Identified - Some customers may experience brief disruptions when entering Transporeon Support Systems starting at approximately 9:30 AM CEST on August 7, 2026.

We are aware of the incident and working to resolve it as quickly as possible.

You can continue using the Transporeon platform without interruption as usual.

In the meantime, you can reach us via phone.

We apologize for the inconvenience.
Aug 7, 09:53 CEST

Aug 6, 2026

Maintenance Window Support Services (2026-08-06, Thursday evening)
Completed - The scheduled maintenance has been completed.
Aug 6, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 18:00 CEST
Scheduled - We will be conducting maintenance on our Help Center Support system on Thursday, August 6th, 2026, starting at 18:00 CEST.

You can continue working on the Transporeon Platform without interruption during this time.

Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.

In the meantime, you can reach us via phone.

We apologize for the inconvenience.
Aug 6, 10:30 CEST

Aug 5, 2026

Data transmission disruptions for Transporeon platform (Wed 2026-08-05)
Resolved - Please be informed that full service has been restored, and a period of stability has been observed. There was no impact on data integrity during the incident, and all delayed data was dully reprocessed.

The platform is now fully operational, and you can continue working as usual.

We understand how critical our services are to your daily operations, as well as to your users, partners, and customers. We sincerely apologize for any disruption this incident may have caused to your business and appreciate your patience and understanding.

Should you need additional information or support, please reach out to us at www.support.transporeon.com. We will be glad to assist you.
Aug 5, 19:26 CEST
Update - Data reprocessing is still ongoing for some customers, and we are continuing to monitor the situation closely.

We will provide a further update as soon as the remaining data is fully reprocessed.

If you require immediate assistance, please contact our Support team at https://support.transporeon.com.

We appreciate your understanding and sincerely apologize for any inconvenience caused.
Aug 5, 17:21 CEST
Monitoring - A period of stability has been observed, and data reprocessing is still underway and proceeding accordingly, so the incident state is currently under "monitoring."

We will provide a further update as soon as the remaining data is fully reprocessed.

If you require immediate assistance, please contact our Support team at https://support.transporeon.com.
We appreciate your understanding and sincerely apologize for any inconvenience caused.
Aug 5, 16:23 CEST
Identified - The root cause of the incident affecting data transmission disruptions on the Transporeon platform has been identified. We are working on the data re-processing and monitoring the platform’s stability.

We will inform you separately once the data is fully reprocessed. We appreciate your understanding and sincerely apologize for any inconvenience caused.

If you need additional information or support, please contact us at https://support.transporeon.com.
We will be glad to assist you.
Aug 5, 15:21 CEST
Investigating - Some customers may be experiencing data transmission disruptions on the Transporeon platform on Wednesday, August 5th, 2026, starting at approximately 13:30 CEST.

We are aware of the incident and are working on it with the highest priority. We will continue updating you on our progress.
Please expect the next update no later than 1 hour, or if we notice a compelling change in the incident.

If you require immediate assistance, please contact our Support team at https://support.transporeon.com.

We sincerely apologize for the inconvenience and assure you of our commitment to resolving this issue as quickly as possible
Aug 5, 15:03 CEST

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Limited Availability of Time Slot Management module (Tue, 2026-07-28)
Resolved - The incident causing degraded performance within the Time Slot Management module was resolved at 3:50 PM CEST on Tuesday, July 28, 2026. Following the resolution, we monitored the system closely, and no further issues occurred.

We appreciate your understanding and apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you!
Jul 28, 17:03 CEST
Monitoring - The incident causing limited availability of the Time Slot Management module was resolved at 3:50 PM CEST on July 28, 2026. We are actively continuing to monitor the situation.

All other modules on the Transporeon platform remained unaffected throughout the incident.

We appreciate your understanding and apologize for any inconvenience caused.

If you need additional information or support, please contact us at https://support.transporeon.com.
We will be glad to assist you
Jul 28, 16:04 CEST
Identified - Some customers may have experienced limited availability of the Time Slot Management module on the Transporeon platform on July 28, 2026, starting at approximately 2:15 PM CEST. The incident manifested as sporadic error messages within the module.

We are aware of the incident and are currently investigating it with the highest priority. We aim to provide you with the next update shortly.

If you need assistance or have additional questions, please request support through the usual process at https://support.transporeon.com.

We sincerely apologize for the inconvenience and assure you of our commitment to resolving promptly and accurately.
Jul 28, 15:26 CEST

Jul 27, 2026

No incidents reported.

Jul 26, 2026

Disaster recovery test (2026-07-26, Sunday evening)
Completed - The scheduled maintenance has been completed.
Jul 26, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 18:00 CEST
Scheduled - To ensure the ongoing stability of the Transporeon platform and maintain our business continuity, we will conduct a disaster recovery test on Sunday evening, July 27th, 2026. The test will start at 18:00 CEST and is expected to last about 4 hours.

During this period, the Production and Test environments will be temporarily unreachable several times within the test window, each time for a few minutes. Our teams will be in full readiness during the disaster recovery test.

We do not anticipate any impact on data integrity.

If you have any questions, please contact us at http://support.transporeon.com, we will be glad to assist.
Jun 19, 16:32 CEST

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

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