Resolved -
The incident causing a brief disruption in the availability of the Transporeon Platform has been resolved, and a period of stability has been observed since 14:05 CEST on April 28th, 2026.
We appreciate your understanding and sincerely apologize for any inconvenience caused.
If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.
Apr 28, 14:34 CEST
Monitoring -
Some customers may have experienced a brief disruption in availability while using the Transporeon Platform at approximately 14:00 CEST for no longer than 5 minutes on April 28th, 2026.
The platform is now fully operational, and you can continue working as usual. We will continue to actively monitor the platform’s status.
If you require assistance or have additional questions, please contact support through the usual process at https://support.transporeon.com.
We sincerely apologize for any inconvenience this may have caused and assure you of our commitment to resolving the issue promptly and effectively.
Apr 28, 14:17 CEST
Resolved -
This incident has been resolved.
Apr 28, 09:14 CEST
Monitoring -
The incident affecting Time Slot Management was resolved at 08:25 AM CEST on the same day.
All Transporeon platform components are now operational, and you may continue using them as usual.
We will continue to monitor the situation to ensure platform stability.
If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.
Apr 28, 08:27 CEST
Investigating -
Some customers may encounter difficulties in working with the Time Slot Management module starting Tuesday 28-Apr, 2026 07:30 CEST.
We are aware of the issue and investigating, aiming to resolve this soon. Further updates will be provided as our engineers make progress toward a resolution.
Resolved -
The incident affecting data transmission on the Transporeon platform has been resolved, and a period of stability has been observed since 11:30 AM CEST on April 24, 2026.
We appreciate your understanding and sincerely apologize for any inconvenience caused.
If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.
Apr 24, 13:00 CEST
Monitoring -
The incident affecting data transmission on the Transporeon platform was resolved at 11:30 AM CEST on the same day.
All Transporeon platform components are now operational, and you may continue using them as usual. Please note that some overall slowness and data transmission delays may persist for a short period.
We will continue to monitor the situation to ensure platform stability.
If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.
Apr 24, 11:53 CEST
Identified -
Some customers may be experiencing data transmission disruptions while working on the Transporeon platform on Friday, April 24, 2026, starting at approximately 11:00 AM CEST.
We are aware of the issue and are currently working on a fix with the highest priority. Further updates will be provided as our engineers make progress toward a resolution.
Completed -
The scheduled maintenance has been completed.
Apr 22, 21:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 18:00 CEST
Scheduled -
We will be conducting maintenance on our Help Center Support system on Wednesday, April 22nd, 2026, at 6PM CEST.
You can continue working on Transporeon Platform without interruptions during this time.
Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.
Completed -
The scheduled maintenance has been completed.
Apr 22, 07:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 06:00 CEST
Scheduled -
Following the latest updates from Atlassian, we will be conducting maintenance on our Help Center Support system on Wednesday, April 22nd, 2026, at 6AM CEST.
You can continue working on Transporeon Platform without interruptions during this time.
Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.