All Systems Operational

Login Operational
Real-Time Workflow ? Operational
Data transmission Operational
Autonomous Procurement Operational
Transport Assignment ? Operational
Analytics ? Operational
Network Insights Operational
Carbon Visibility Operational
Time Slot Management Operational
Freight Procurement ? Operational
Dock Scheduling & Yard Management ? Operational
Transport Operations Operational
SMS Notification Service ? Operational
Freight Audit Operational
Visibility ? Operational
Support Services ? Operational
Ocean Freight Visibility Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Resolved - Some customers may experience errors while making bookings in the Time Slot Management for Retail for the specific slots between Sunday, 30.03.2025, and Monday, 31.03.2025. The error occurs due to the planned, universal daylight-saving time (DST) change happening during that exact period.

The effect is the cancellation of the slots between 01:00 - 02:00AM GMT or the slots between 02:00 - 03:00AM CET. Please seek alternative time slots either before or after this time to successfully make your booking.

Should you still experience any issues or have any questions, please reach out to us during our regular support times at http://support.transporeon.com.

Mar 28, 18:53 CET
Mar 27, 2025

No incidents reported.

Mar 26, 2025
Resolved - The service disruptions affecting email notifications have been fully resolved as of 12:30 PM CET on March 26th. All systems are now functioning normally.

We appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via http://support.transporeon.com.
We'll be glad to assist you.

Mar 26, 12:46 CET
Identified - Some carriers may experience email notification disruptions starting at 10:30 CET on March 26th.

You can continue working on Transporeon platform without interruptions, as per usual.

We reassure of our commitment to solve this as soon as possible and apologize for the inconvenience caused.

Should you need additional information or support - please reach out to us via http://support.transporeon.com, we'll be glad to assist you.

Mar 26, 12:00 CET
Mar 25, 2025

No incidents reported.

Mar 24, 2025
Completed - The scheduled maintenance has been completed.
Mar 24, 19:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 18:00 CET
Scheduled - Following the latest updates from Atlassian, we will be conducting maintenance on our Help Center Support system on Monday, March 24, 2025, at 18:00 CET.

You can continue working on Transporeon Platform without interruptions during this time.

Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.

In the meantime, you can reach us via phone.

We apologize for the inconvenience.

Mar 19, 14:53 CET
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.