Transporeon Status

Limited availability of the Italian phone support services (Thu 2026-01-08)

Identified - Some customers might face issues calling us using the Italian phone support service starting from Thursday, January 8, 2026, at approximately 4 PM CET. We are aware of the issue and are working on its resolution.

You can continue working on the Transporeon Platform without interruptions during this time

If you encounter issues contacting us via phone, please reach out to us at https://support.transporeon.com, and we will respond within the next available support time.

We sincerely apologize for the inconvenience.
Jan 09, 2026 - 16:54 CET

Real Time Workflow Operational

Data transmission Operational

Autonomous Procurement Operational

Transport Assignment Operational

Analytics Operational

Network Insights Operational

Carbon Visibility Operational

Time Slot Management Operational

Freight Procurement Operational

Dock Scheduling & Yard Management Operational

Transport Operations Operational

SMS Notification Service Operational

Freight Audit Operational

Visibility Operational

Support Services Degraded Performance

Ocean Freight Visibility Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 11, 2026

No incidents reported today.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

Data transmission disruption for some customers (Fri 2026-01-09)

Resolved - A period of stable operation has been observed, and delayed data has been reprocessed. The incident is resolved.

We appreciate your understanding during this time.

Should you need additional information or support, please reach out to us via https://support.transporeon.com
We'll be glad to assist you.
Jan 9, 12:18 CET

Monitoring - Some customers might have experienced data transmission disruptions starting on Thursday, January 8th, 2026, at approximately 8:30 PM CET.

This issue has been identified as concerning a third-party provider. After identification, the fix was applied, and a period of stability has been observed starting from 10 PM CET on the same day.

You can work on the Transporeon Platform as always, and please allow us some time for data reprocessing and post-incident cleanup activities.

We appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via https://support.transporeon.com/.
We'll be glad to assist you.
Jan 9, 08:58 CET

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

Data transmission delays while working on the Transporeon platform (Mon 2025-12-29)

Resolved - A period of stable operation has now been observed.
The issue was resolved at approximately 17:05 CET on December 29, 2025. Since then, the system has been closely monitored to ensure stable data exchange and to confirm that no further delays occur.

We appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via https://support.transporeon.com.
We'll be glad to assist you
Dec 29, 19:50 CET

Monitoring - Some customers may be experiencing data transmission delays while working on the Transporeon platform on (Mon 2025-12-29), starting at approximately 16:40 CET.

The issue was resolved at approximately 17:05. However, some delays in data exchange may still be visible for transactions processed during the incident period.

If you require immediate assistance, please contact our Support team at https://support.transporeon.com.

We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.
Dec 29, 18:26 CET

Dec 28, 2025

No incidents reported.