Resolved -
The incident affecting data transmission on the Transporeon platform has been resolved, and a period of stability has been observed since 11:30 AM CEST on April 24, 2026.
We appreciate your understanding and sincerely apologize for any inconvenience caused.
If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.
Apr 24, 13:00 CEST
Monitoring -
The incident affecting data transmission on the Transporeon platform was resolved at 11:30 AM CEST on the same day.
All Transporeon platform components are now operational, and you may continue using them as usual. Please note that some overall slowness and data transmission delays may persist for a short period.
We will continue to monitor the situation to ensure platform stability.
If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.
Apr 24, 11:53 CEST
Identified -
Some customers may be experiencing data transmission disruptions while working on the Transporeon platform on Friday, April 24, 2026, starting at approximately 11:00 AM CEST.
We are aware of the issue and are currently working on a fix with the highest priority. Further updates will be provided as our engineers make progress toward a resolution.
Completed -
The scheduled maintenance has been completed.
Apr 22, 21:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 18:00 CEST
Scheduled -
We will be conducting maintenance on our Help Center Support system on Wednesday, April 22nd, 2026, at 6PM CEST.
You can continue working on Transporeon Platform without interruptions during this time.
Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.
Completed -
The scheduled maintenance has been completed.
Apr 22, 07:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 06:00 CEST
Scheduled -
Following the latest updates from Atlassian, we will be conducting maintenance on our Help Center Support system on Wednesday, April 22nd, 2026, at 6AM CEST.
You can continue working on Transporeon Platform without interruptions during this time.
Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.
Resolved -
Some customers may have experienced degraded performance of the Autonomous Procurement module, impacting only offer acceptance, from approximately 11:00 AM CEST to 12:40 PM CEST on Monday, April 13th, 2026.
There was no impact on data integrity during the incident, and all data was reprocessed after the fix was deployed. This incident affected only the Autonomous Procurement module; all other Transporeon modules remained unaffected, and you could continue working with them without interruption during this time.