Transporeon Status

All Systems Operational

Real-Time Workflow Operational

Data transmission Operational

Autonomous Procurement Operational

Transport Assignment Operational

Analytics Operational

Network Insights Operational

Carbon Visibility Operational

Time Slot Management Operational

Freight Procurement Operational

Dock Scheduling & Yard Management Operational

Transport Operations Operational

SMS Notification Service Operational

Freight Audit Operational

Visibility Operational

Support Services Operational

Ocean Freight Visibility Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 6, 2025

Maintenance Window Support Services (2025-11-06, Thursday, early morning)

Completed - The scheduled maintenance has been completed.
Nov 6, 07:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 06:00 CET

Scheduled - Following the latest updates from Atlassian, we will be conducting maintenance on our Help Center Support system on Thursday, November 6, 2025, at 06:00 CET.

You can continue working on Transporeon Platform without interruptions during this time.

Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.

In the meantime, you can reach us via phone.

We apologize for the inconvenience.
Nov 3, 15:48 CET

Nov 5, 2025

No incidents reported.

Nov 4, 2025

Data transmission delays (Tue 2025-11-04)

Resolved - Please be informed that full service has been restored, and a period of stability has been observed. All delayed data has been reprocessed. The incident has been resolved on our end, and we appreciate your patience during this time.

Should you need additional information or support, please reach out to us via www.support.transporeon.com.
We will be glad to assist you.
Nov 4, 12:42 CET

Monitoring - The issue causing data transmission delays has been identified and resolved, and a period of stability has been observed as of 12:01 PM CET on November 4, 2025 (same day).

All systems should now be operating normally, but we will continue with further monitoring.

We appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via www.support.transporeon.com.
Nov 4, 12:07 CET

Investigating - Some customers may be experiencing data transmission delays while working on the Transporeon platform on Tuesday, November 4, 2025, starting at approximately 9:30 CET.

We are aware of the issue and are currently investigating it with the highest priority. Further updates will be sent as our engineers make progress towards a resolution

If you require immediate assistance, please contact our Support team at https://support.transporeon.com.

We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.
Nov 4, 11:54 CET

Nov 3, 2025

No incidents reported.

Nov 2, 2025

Maintenance Window for Transporeon platform (2025-11-02, Sunday evening)

Completed - The scheduled maintenance has been completed.
Nov 2, 22:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 18:00 CET

Scheduled - To ensure the ongoing stability of the Transporeon platform, we will be performing maintenance on Sunday evening, November 2nd, 2025. The maintenance is scheduled to begin at 18:00 CET and is expected to last approximately four hours. During this time, the application responsible for login may experience brief disruptions, and page loads may be affected.

We kindly ask for your patience during this maintenance window. Once the work is complete, you will be able to resume using the Transporeon platform as usual.

We do not anticipate any impact on data integrity.

Should you have any questions or require assistance, our support team is available during regular support hours at www.support.transporeon.com.

We apologize for any inconvenience this may cause.
Oct 31, 14:18 CET

Nov 1, 2025

No incidents reported.

Oct 31, 2025

Limited availability of the Network Insights module for some customers (Fri 2025-10-31)

Resolved - The issue affecting the Network Insights module has been resolved as of 9:55 CET on the 31st of October 2025 (the same day).

All systems should now be operating normally.

We appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via www.support.transporeon.com. We'll be glad to assist you.
Oct 31, 10:01 CET

Identified - Some customers might be facing issues with the Network Insights module since approximately 9AM CET on Friday, October 31st, 2025.

We are aware of the issue, have already identified the root cause, and are working on the fix implementation with high priority. This issue affects only the Network Insights; all other Transporeon modules are unaffected, and you can continue using them without interruptions during this time.

We will keep you updated on the fix implementation.

Should you need any assistance, please reach out to our support at support.transporeon.com.
We apologize for the inconvenience.
Oct 31, 09:28 CET

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

Daylight Saving Time (DST) Change - Reminder

Completed - The scheduled maintenance has been completed.
Oct 27, 03:00 CET

Scheduled - We would like to remind you that the universal Daylight-Saving Time (DST) change will occur this Sunday night, October 26th, 2025. During this "fall back" transition, clocks will be set back by one hour at 02:00 AM CET.

All components of the Transporeon platform will be adjusted to accommodate this time change. We recommend reviewing your scheduled activities and making any necessary adjustments to ensure a smooth transition.

Should you have any questions or require assistance, our support team is available during regular support hours at www.support.transporeon.com.
Oct 24, 15:03 CEST

Oct 26, 2025

Maintenance Window for Transporeon platform (2025-10-26, Sunday evening)

Completed - The scheduled maintenance has been completed.
Oct 26, 20:00 CET

Scheduled - To ensure the ongoing stability of the Transporeon platform, we will be performing maintenance on Sunday evening, October 26, 2025. The maintenance is scheduled to begin at 18:00 CEST and is expected to last approximately two hours. During this time, the application responsible for search may experience brief disruptions for up to 10 minutes, resulting in search and indexing delays.

We kindly ask for your patience during this maintenance window. Once the work is complete, you will be able to resume using the Transporeon platform as usual.

We do not anticipate any impact on data integrity.

If you have additional questions, please reach out to us via www.support.transporeon.com.

We apologize for any inconvenience this may cause.
Oct 24, 13:01 CEST

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.