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Degraded Performance
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Past Incidents
Nov 20, 2025
No incidents reported today.
Nov 19, 2025
Resolved -
A period of stable operation has now been observed, and this incident is being resolved.
We appreciate your patience and understanding during this incident.
Should you need additional information or support, please reach out to us via https://support.transporeon.com. We'll be glad to assist you.
Nov 19, 15:29 CET
We appreciate your patience and understanding during this incident.
Should you need additional information or support, please reach out to us via https://support.transporeon.com. We'll be glad to assist you.
Nov 19, 15:29 CET
Monitoring -
The issue affecting the Transport Operations module has been resolved, and a period of stability has been observed as of 13:50 CET on 19th of November 2025 (same day).
All systems should now be operating normally, but we will proceed with further monitoring.
We appreciate your patience and understanding during this incident.
Should you need additional information or support, please reach out to us via www.support.transporeon.com.
Nov 19, 14:24 CET
All systems should now be operating normally, but we will proceed with further monitoring.
We appreciate your patience and understanding during this incident.
Should you need additional information or support, please reach out to us via www.support.transporeon.com.
Nov 19, 14:24 CET
Investigating -
Some customers using the Transport Operations module may be experiencing data transmission delays starting from approximately 10:00 CET on Wednesday, November 19th, 2025.
We are aware of the issue, and our engineers are actively working to resolve it as quickly as possible.
Other Transporeon modules remain fully operational, and you can continue working on them as usual.
Should you need additional information or support, please reach out to us via support.transporeon.com.
We will be glad to assist you.
Nov 19, 11:30 CET
We are aware of the issue, and our engineers are actively working to resolve it as quickly as possible.
Other Transporeon modules remain fully operational, and you can continue working on them as usual.
Should you need additional information or support, please reach out to us via support.transporeon.com.
We will be glad to assist you.
Nov 19, 11:30 CET
Resolved -
A period of stable operation has been observed, and this incident is now resolved.
We appreciate your understanding during this incident.
Should you need additional information or support, please reach out to us via www.support.transporeon.com. We'll be glad to assist you.
Nov 19, 08:34 CET
We appreciate your understanding during this incident.
Should you need additional information or support, please reach out to us via www.support.transporeon.com. We'll be glad to assist you.
Nov 19, 08:34 CET
Update -
Please be informed that as of 2:45 PM CET on November 18th, 2025, we have implemented a workaround that should allow you to conduct operations on the Transporeon Platform as usual. However, we will keep the incident in the status "Monitoring" and will provide an update tomorrow.
We appreciate your patience and understanding during this incident.
Should you have any questions or require assistance, our support team is available during regular support hours at www.support.transporeon.com.
Nov 18, 17:08 CET
We appreciate your patience and understanding during this incident.
Should you have any questions or require assistance, our support team is available during regular support hours at www.support.transporeon.com.
Nov 18, 17:08 CET
Monitoring -
The issue affecting the Transporeon platform (related to a third-party provider) has been addressed as we implemented a workaround bypassing the affected provider, and a period of stability has been observed as of approximately 2:45 PM CET on November 18th, 2025 (the same day).
We will continue with further monitoring, and we appreciate your patience and understanding during this incident.
Should you need additional information or support, please reach out to us via www.support.transporeon.com.
Nov 18, 15:38 CET
We will continue with further monitoring, and we appreciate your patience and understanding during this incident.
Should you need additional information or support, please reach out to us via www.support.transporeon.com.
Nov 18, 15:38 CET
Identified -
Some customers might have been facing issues with the availability of Transporeon solutions or experiencing data transmission delays starting from approximately 12:45 PM CET on November 18th, 2025.
This issue has been identified as concerning a third-party provider, and our operations teams are working diligently to prepare a workaround and mitigate possible impacts on your business.
We apologize for the inconvenience.
Nov 18, 13:53 CET
This issue has been identified as concerning a third-party provider, and our operations teams are working diligently to prepare a workaround and mitigate possible impacts on your business.
We apologize for the inconvenience.
Nov 18, 13:53 CET
Nov 18, 2025
Nov 17, 2025
No incidents reported.
Nov 16, 2025
Completed -
The scheduled maintenance has been completed.
Nov 16, 22:00 CET
Nov 16, 22:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 18:00 CET
Nov 16, 18:00 CET
Scheduled -
To ensure the ongoing stability of the Transporeon platform, we will be performing maintenance on Sunday evening, November 16th, 2025. The maintenance is scheduled to begin at 18:00 CET and is expected to last approximately four hours. During this time, for a very limited duration, the application responsible for login may experience brief disruptions, page loads may be affected, dashboards and report timeouts may occur, as well as short hiccups in booking flows and interruptions of the support services may appear.
We kindly ask for your patience during this maintenance window. Once the work is complete, you will be able to resume using the Transporeon platform as usual.
We do not anticipate any impact on data integrity.
Should you have any questions or require assistance, our support team is available during regular support hours at www.support.transporeon.com.
Nov 14, 16:22 CET
We kindly ask for your patience during this maintenance window. Once the work is complete, you will be able to resume using the Transporeon platform as usual.
We do not anticipate any impact on data integrity.
Should you have any questions or require assistance, our support team is available during regular support hours at www.support.transporeon.com.
Nov 14, 16:22 CET
Nov 15, 2025
Completed -
The scheduled maintenance has been completed.
Nov 15, 22:00 CET
Nov 15, 22:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 16:00 CET
Nov 15, 16:00 CET
Scheduled -
To ensure the ongoing stability of the Transporeon platform, we will be performing maintenance on Saturday evening, November 15th, 2025. The maintenance is scheduled to begin at 16:00 CET and is expected to last approximately six hours. During this time, we will be working on the Transporeon platform storage to improve configuration management and performance.
This maintenance is designed in a way that should have no impact on the platform's performance, so you can continue working on the Transporeon platform as always.
Should you have any questions or require assistance, our support team is available during regular support hours at www.support.transporeon.com.
Thank you for your cooperation.
Nov 14, 15:41 CET
This maintenance is designed in a way that should have no impact on the platform's performance, so you can continue working on the Transporeon platform as always.
Should you have any questions or require assistance, our support team is available during regular support hours at www.support.transporeon.com.
Thank you for your cooperation.
Nov 14, 15:41 CET
Nov 14, 2025
No incidents reported.
Nov 13, 2025
No incidents reported.
Nov 12, 2025
Resolved -
Please be advised that Transporeon support services are now fully operational again.
You can reach out to us via all available channels: at www.support.transporeon.com and via phone.
We apologize for any inconvenience this incident may have caused!
Nov 12, 16:18 CET
You can reach out to us via all available channels: at www.support.transporeon.com and via phone.
We apologize for any inconvenience this incident may have caused!
Nov 12, 16:18 CET
Investigating -
Some customers might face issues calling us on Wednesday, November 12, 2025, starting at approximately 12PM CET. We are aware of the issue and are currently addressing it with high priority.
You can continue working on the Transporeon Platform without interruptions during this time.
If you encounter issues contacting us via phone, please reach out to us at www.support.transporeon.com.
We apologize for the inconvenience.
Nov 12, 13:55 CET
You can continue working on the Transporeon Platform without interruptions during this time.
If you encounter issues contacting us via phone, please reach out to us at www.support.transporeon.com.
We apologize for the inconvenience.
Nov 12, 13:55 CET
Nov 11, 2025
No incidents reported.
Nov 10, 2025
No incidents reported.
Nov 9, 2025
Completed -
The scheduled maintenance has been completed.
Nov 9, 22:00 CET
Nov 9, 22:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 18:00 CET
Nov 9, 18:00 CET
Scheduled -
To ensure the ongoing stability of the Transporeon platform, we will be performing maintenance on Sunday evening, November 9th, 2025. The maintenance is scheduled to begin at 18:00 CET and is expected to last approximately four hours. During this time, for a very limited duration, the application responsible for login may experience brief disruptions, page loads may be affected, dashboards and report timeouts may occur, as well as short hiccups in booking flows.
We kindly ask for your patience during this maintenance window. Once the work is complete, you will be able to resume using the Transporeon platform as usual.
We do not anticipate any impact on data integrity.
Should you have any questions or require assistance, our support team is available during regular support hours at www.support.transporeon.com.
We apologize for any inconvenience this may cause.
Nov 7, 16:38 CET
We kindly ask for your patience during this maintenance window. Once the work is complete, you will be able to resume using the Transporeon platform as usual.
We do not anticipate any impact on data integrity.
Should you have any questions or require assistance, our support team is available during regular support hours at www.support.transporeon.com.
We apologize for any inconvenience this may cause.
Nov 7, 16:38 CET
Nov 8, 2025
No incidents reported.
Nov 7, 2025
Resolved -
A period of stable operation has now been observed, and this incident is being resolved.
We appreciate your patience and understanding during this incident.
Should you need additional information or support, please reach out to us via www.support.transporeon.com.
We'll be glad to assist you.
Nov 7, 15:55 CET
We appreciate your patience and understanding during this incident.
Should you need additional information or support, please reach out to us via www.support.transporeon.com.
We'll be glad to assist you.
Nov 7, 15:55 CET
Monitoring -
The issue affecting Transporeon support services has been resolved, and a period of stability has been observed as of 2:30 PM CET on the 7th of November 2025 (the same day).
All systems should now be operating normally, but we will continue with further monitoring.
We appreciate your patience and understanding during this incident.
Should you need additional information or support, please reach out to us via www.support.transporeon.com.
Nov 7, 14:34 CET
All systems should now be operating normally, but we will continue with further monitoring.
We appreciate your patience and understanding during this incident.
Should you need additional information or support, please reach out to us via www.support.transporeon.com.
Nov 7, 14:34 CET
Identified -
The issue causing the limited availability of Transporeon support services on the 7th of November 2025 has been identified. Engineers are now working on applying a fix with the highest priority.
We expect that the issue will be resolved shortly.
Further updates will be provided as progress is made.
Nov 7, 13:51 CET
We expect that the issue will be resolved shortly.
Further updates will be provided as progress is made.
Nov 7, 13:51 CET
Investigating -
Some customers may experience issues with Transporeon support services starting from approximately 12:30PM CET on the 7th of November 2025, resulting in their inability to submit requests and thereby limiting our support capabilities.
We reassure you of our commitment to resolving this as soon as possible.
You can continue working on the Transporeon platform without interruptions, as usual.
We apologize for the inconvenience.
Nov 7, 12:48 CET
We reassure you of our commitment to resolving this as soon as possible.
You can continue working on the Transporeon platform without interruptions, as usual.
We apologize for the inconvenience.
Nov 7, 12:48 CET
Nov 6, 2025
Completed -
The scheduled maintenance has been completed.
Nov 6, 19:00 CET
Nov 6, 19:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 18:00 CET
Nov 6, 18:00 CET
Scheduled -
We will be conducting maintenance on our Help Center Support system on Thursday, November 6, 2025, at 18:00 CET.
You can continue working on Transporeon Platform without interruptions during this time.
Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.
In the meantime, you can reach us via phone.
We apologize for the inconvenience.
Nov 6, 14:20 CET
You can continue working on Transporeon Platform without interruptions during this time.
Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.
In the meantime, you can reach us via phone.
We apologize for the inconvenience.
Nov 6, 14:20 CET
Completed -
The scheduled maintenance has been completed.
Nov 6, 07:00 CET
Nov 6, 07:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 06:00 CET
Nov 6, 06:00 CET
Scheduled -
Following the latest updates from Atlassian, we will be conducting maintenance on our Help Center Support system on Thursday, November 6, 2025, at 06:00 CET.
You can continue working on Transporeon Platform without interruptions during this time.
Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.
In the meantime, you can reach us via phone.
We apologize for the inconvenience.
Nov 3, 15:48 CET
You can continue working on Transporeon Platform without interruptions during this time.
Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.
In the meantime, you can reach us via phone.
We apologize for the inconvenience.
Nov 3, 15:48 CET