All Systems Operational

Login Operational
Real Time Workflow Operational
Data transmission Operational
Autonomous Procurement Operational
Transport Assignment Operational
Analytics Operational
Network Insights Operational
Carbon Visibility Operational
Time Slot Management Operational
Freight Procurement Operational
Dock Scheduling & Yard Management Operational
Transport Operations Operational
SMS Notification Service Operational
Freight Audit Operational
Visibility Operational
Support Services Operational
Ocean Freight Visibility Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance Window Support Services (2025-12-13, Saturday morning) Dec 13, 2025 09:00-13:00 CET

Following the latest updates from Atlassian, we will be conducting maintenance on our Help Center Support system on Saturday, December 13th, 2025, at 9:00 CET.

You can continue working on the Transporeon Platform without interruptions during this time.

Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.

We apologize for any inconvenience this may cause.
Posted on Dec 11, 2025 - 12:43 CET
Dec 11, 2025

No incidents reported today.

Dec 10, 2025

No incidents reported.

Dec 9, 2025
Data transmission disruption for some customers using FTP connection (Tue 2025-12-09)
Resolved - Some customers using FTP connections to the Transporeon platform might have experienced data transmission disruptions on Tuesday, December 9th, 2025, starting at approximately 7:00 AM CET.

After identification, the fix was applied, and a period of stable operation has been observed starting from 7:45 AM CET (same day). The incident was resolved on our end.

We sincerely apologize for the inconvenience and appreciate your understanding during this time.

Should you need additional information or support, please reach out to us via https://support.transporeon.com, we'll be glad to assist you.
Dec 9, 06:00 CET
Dec 8, 2025

No incidents reported.

Dec 7, 2025
Maintenance Window for Transporeon platform/database (2025-12-07, Sunday evening)
Completed - The scheduled maintenance has been completed.
Dec 7, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 18:00 CET
Scheduled - To ensure the ongoing stability of the Transporeon platform, we will be performing maintenance on Sunday evening, December 7th, 2025. The maintenance is scheduled to begin at 18:00 CET and is expected to last approximately four hours.

During this time, you may experience brief slowdowns or errors for a very limited duration. Integrations may queue, bookings may be delayed, reports may time out, rate calculations may slow, and logins may take longer.

We kindly ask for your patience during this maintenance window. Once the work is complete, you will be able to resume using the Transporeon platform as usual.

We do not anticipate any impact on data integrity.

If you have additional questions, you can reach out to us via https://support.transporeon.com/.
We apologize for any inconvenience this may cause.
Dec 3, 16:39 CET
Dec 6, 2025

No incidents reported.

Dec 5, 2025
Limited availability of the Transporeon platform functionality - actions related to transport processing (Fri 2025-12-05)
Resolved - A period of stable operation has been observed, and delayed data has been reprocessed. The incident is resolved.

We appreciate your understanding during this time.

Should you need additional information or support, please reach out to us via https://support.transporeon.com
We'll be glad to assist you.
Dec 5, 16:19 CET
Monitoring - The issue affecting transport processing on the Transporeon platform has been resolved, and a period of stability has been observed as of approximately 1:40 PM CET on December 5th, 2025.

All systems should now be operating normally. Please allow some time for data to be processed. We will continue to monitor the situation further.

We appreciate your patience and understanding during this phase.

Should you need additional information or support, please reach out to us via https://support.transporeon.com.
Dec 5, 13:55 CET
Investigating - Some customers may have been experiencing issues while processing transports on the Transporeon platform starting at approximately 09:55 AM CET on December 5th, 2025.

We are aware of the issue and are currently investigating it with the highest priority. We aim to provide you with the next update shortly.

If you need assistance or have additional questions, please request support through the usual process at https://support.transporeon.com

We sincerely apologize for the inconvenience and assure you of our commitment to resolving this issue promptly and accurately.
Dec 5, 13:28 CET
Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
Maintenance Window for Transporeon platform, no downtime (2025-11-29, Saturday evening)
Completed - The scheduled maintenance has been completed.
Dec 1, 11:46 CET
Scheduled - To ensure the ongoing stability of the Transporeon platform, we will be conducting maintenance to update our network configurations on Saturday evening, November 29, 2025. The maintenance is scheduled to begin at 16:00 CET and is expected to last approximately 6 hours.

During this period, the Transporeon platform will remain fully available and operational.
Our teams will be in full readiness during this maintenance.

We do not anticipate any impact on data integrity.

If you have additional questions, you can reach out to us via https://support.transporeon.com/.
Nov 27, 10:38 CET
Nov 30, 2025
Maintenance Window for Transporeon platform (2025-11-30, Sunday evening)
Completed - The scheduled maintenance has been completed.
Nov 30, 22:00 CET
Scheduled - To ensure the ongoing stability of the Transporeon platform, we will be performing maintenance on Sunday evening, November 30th, 2025. The maintenance is scheduled to begin at 18:00 CET and is expected to last approximately four hours.
During this time, for a very limited duration, dashboards and reports may time out, short hiccups may occur in real-time yard management and yard connectors, and applications responsible for tendering may experience degraded performance.
We kindly ask for your patience during this maintenance window. Once the work is complete, you will be able to resume using the Transporeon platform as usual. We do not anticipate any impact on data integrity.

Should you have any questions or require assistance, our support team is available during regular support hours at https//support.transporeon.com.
Nov 28, 14:12 CET
Nov 29, 2025

No incidents reported.

Nov 28, 2025
Limited availability of the Time Slot Management module of Transporeon platform (Fri 2025-11-28)
Resolved - A period of stable operation has been observed, and this incident is resolved.
We appreciate your understanding during this time.

Should you need additional information or support, please reach out to us via https://support.transporeon.com.
We'll be glad to assist you
Nov 28, 10:26 CET
Monitoring - Some customers might have been facing issues while working on the Time Slot Management module of Transporeon platform starting from approximately 09:00 AM to 9:20 AM CET on November 28th, 2025.

The issue affecting the Time Slot Management module has been resolved, and a period of stability has been observed as of approximately 9:20 AM CET on November 28, 2025. (the same day).

All systems should now be operating normally, but we will continue with further monitoring.
We appreciate your patience and understanding during this incident.

If you need assistance or have additional questions, please proceed to request support as per the usual process via https://support.transporeon.com

We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.
Nov 28, 09:28 CET
Nov 27, 2025
Limited availability of the Transport Assignment and Time Slot Management modules of Transporeon platform (Thu 2025-11-27)
Resolved - A period of stable operation has been observed, and this incident is resolved.
We appreciate your understanding during this time.

Should you need additional information or support, please reach out to us via https://support.transporeon.com.
We'll be glad to assist you
Nov 27, 15:06 CET
Monitoring - The issue affecting the Transport Assignment and Time Slot Management modules of the Transporeon platform has been resolved, and a period of stability has been observed as of approximately 1:00 PM CET on November 27, 2025 (the same day).

All systems should now be operating normally, but we will continue with further monitoring.
We appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via https://support.transporeon.com.
Nov 27, 13:10 CET
Investigating - Some customers might have been facing issues while working on the Transport Assignment and Time Slot Management modules of Transporeon platform starting from approximately 12:30 PM CET on November 27th, 2025.

We are aware of the issue and are currently investigating it with the highest priority. We aim to provide you with the next update on the event shortly.

If you need assistance or have additional questions, please proceed to request support as per the usual process via https://support.transporeon.com

We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.
Nov 27, 12:55 CET
Limited availability of Support Services (Thu 2025-11-27)
Resolved - A period of stable operation has now been observed, and this incident is being resolved as of 10:55 AM CET on the 27th of November 2025 (the same day).

We appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via https://support.transporeon.com.
We'll be glad to assist you.
Nov 27, 11:04 CET
Investigating - Some customers may experience issues with Transporeon support services starting from approximately 10:40AM CET on the 27th of November 2025, resulting in their inability to submit requests and thereby limiting our support capabilities.

We reassure you of our commitment to resolving this as soon as possible.
You can continue working on the Transporeon platform without interruptions, as usual.

We apologize for the inconvenience.
Nov 27, 10:46 CET
← Incident History Powered by Atlassian Statuspage