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Maintenance

Scheduled Maintenance

Renewal of Certificate for the Transporeon live environment (2026-09-15, Tuesday) Sep 15, 2026 08:00-09:00 CEST

Dear Customers and Partners,

Please be informed that the Transporeon certificate for *.transporeon.com (live environment) will be renewed at 8 AM CEST on Tuesday, September 15, 2026. The process typically takes no longer than 1 hour. The certificate change is required to maintain security and compliance standards, as mandated by the certificate's validity period.

Please note that, in line with an updated global security standard https://www.digicert.com/blog/tls-certificate-lifetimes-will-officially-reduce-to-47-days, the certificate validity period has been shortened. While we are making every effort to automate the certificate change process for the future, for now we require your cooperation, as per usual.

Customers and providers with an established data connection for data transfer should verify if the live certificate is in use and ensure that the responsible IT personnel are available on the change date (September 15th) to support the update. Data transfer in the live environment may stop if the certificate is in use and not renewed.
Users who access our platform directly via a browser do not need to take any action, as your browser will automatically renew the certificate on your next visit after the change.

The new certificate will be shared in an update to this announcement before the scheduled change.

If you have any questions or concerns, please do not hesitate to reach out to us via https://support.transporeon.com for any assistance.

We'd love to know how we did with our communications during this announcement. Please take up to 2 minutes to share your feedback through this short form https://forms.gle/VhuhFXDrSARXHMZHA. Your input helps us continuously improve!

Thank you for your cooperation.

Posted on Aug 18, 2026 - 09:57 CEST

Sep 8, 2026

No incidents reported today.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

Completed - The scheduled maintenance has been completed.
Sep 6, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 18:00 CEST
Scheduled - To ensure the ongoing stability of the Transporeon platform, we will be performing maintenance on Sunday evening, September 6th, 2026. The maintenance is set to begin at 18:00 CEST and is expected to last approximately four hours.

During this scheduled window, for a very limited duration, data transmission may be delayed, and the Transporeon platform may be briefly and temporarily unavailable.

We kindly ask for your patience during this maintenance window. Once the work is complete, you will be able to resume using the Transporeon platform as usual. We do not anticipate any impact on data integrity.

Should you have any questions or require assistance, our support team is available during regular support hours at https://support.transporeon.com.

We'd love to know how we did with our communications during this announcement. Please take up to 2 minutes to share your feedback through this short form https://forms.gle/VhuhFXDrSARXHMZHA. Your input helps us continuously improve!

Sep 1, 16:11 CEST

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Resolved - Some customers may have experienced a brief disruption in the availability of the Transporeon Platform between approximately 07:50 and 08:00 AM CEST on August 31, 2026.

The platform is now fully operational, and no data was lost during this brief disruption.

If you require assistance or have additional questions, please contact support through the usual process at https://support.transporeon.com.

We apologize for any inconvenience this may have caused.

Aug 31, 07:00 CEST

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Completed - The scheduled maintenance has been completed.
Aug 27, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 06:00 CEST
Scheduled - We will be conducting maintenance on our Help Center Support system on Wednesday, August 27th, 2026, starting at 6:00 AM CEST.

You can continue working on the Transporeon Platform without interruption during this time.

Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.

In the meantime, you can reach us via phone.

We apologize for the inconvenience.

We'd love to know how we did with our communications during this announcement. Please take up to 2 minutes to share your feedback through this short form https://forms.gle/VhuhFXDrSARXHMZHA. Your input helps us continuously improve!

Thank you for your cooperation.

Aug 21, 13:10 CEST

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.